Returns & Exchanges
At Sankofa Edition™, we want you to be completely satisfied with your purchase. If your garment doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging and include the packing slip to ensure our team can identify your return quickly.
- 3.Label and Ship
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our warehouse receives and inspects the item for quality, your refund or exchange will be processed within 5 to 7 business days.